Store Draft Agent
Reading supplier price listDrafting 20 product titlesChecking duplicate SKUs
Commerce UI · Companion letter No. 02Seller systems
A store’s first year
Build the store.
Protect the promise.
Fourteen interface patterns following one seller from a blank catalog to peak season, difficult refunds, and the money that arrives after the order.
7lifecycle stages14working patterns1store, over time
The store is still a blank page.
Setup & launch
Generate the first useful draft, then make every assumption easy to inspect.Policy Approval
Draft based on similar apparel stores
Use a 14-day return policy?
Buyer pays return shipping. Damaged items are refunded after photo verification.
- 14-day window
- Unused items only
- Photo required for damage
The products exist. The catalog still needs a point of view.
Catalog & merchandising
Turn raw supplier material into useful listings without multiplying duplicates.Photo-to-listing
1 supplier photo
Three facts
Wool blend · relaxed fit · machine washable
Everyday Wool Overshirt
A relaxed wool-blend layer built for cool commutes and easy washing.
Duplicate Detector
Traffic arrived. Intent leaked before checkout.
Marketing & discovery
Use live behaviour to propose a timely message or a bounded promotion.Cart Recovery
Mobile cart alertAbandonment rose 40% this week
214 carts are waiting above ₹4,000.
A one-line SMS could bring the highest-intent carts back without adding another discount.
Discount Rule
IFFirst-time buyer
andWHENCart is above ₹6,000
thenAPPLY10% welcome discount
Most orders are routine. The exceptions need judgment.
Sales & order management
Put evidence beside high-stakes decisions and let the seller ask why.Fraud Review
Manual review suggested
Hold order #R-2084?
₹48,600 · 3× the store’s average order value
- Billing
- Mumbai, India
- Shipping
- Dubai, UAE
- Account
- Created 12 minutes ago
Flag Explainer
Why did order #R-2084 get flagged?
A sale changes hours into minutes.
Fulfilment & logistics
Recalculate urgency when demand velocity changes the shape of the work.Peak Stockout
Demand velocity
Peak sale
Your next restock lands in 3 days.
Cloudline M6h leftWool base S8h leftRidge 02 L11h leftThermal M14h leftGloves17h left
Fulfilment Queue
The policy meets a person having a bad day.
Customer service & retention
Bring history and thresholds into view without turning context into accusation.Refund Review
Buyer says the sleeve arrived torn. Your policy allows auto-approval below ₹2,500, but asks for a photo.
Buyer history4 returns this quarterAll for different reasons · 18 total orders
Review Response
“The jacket is warm, but and support took two days to reply.”2-star review · verified buyer
Select the highlighted part to respond to the exact issue.
The order shipped. The money still has a journey.
Finance & growth
Make mismatches traceable and automate only inside a visible trust boundary.Payout Reconciliation
Payout and ordersExpectedPaidStatus
PAY-882142 ordersExpected₹1,84,200Paid₹1,84,200Matched
PAY-881438 ordersExpected₹1,61,900Paid₹1,58,400₹3,500 short
PAY-880731 ordersExpected₹1,22,600Paid₹1,22,600Matched
Refund Guardrail
Refund approval rule
Keep large refunds human
WHEN refund_amount > ₹15,000
THEN require manual approval
AND attach order + buyer history