Riya’s post officeWork record · Bengaluru
Résumé / Personal correspondence
Riya
Jawandhiya.
Product designer
Growth, AI experiences & complex systems
I design the moments that help people move forward, from a merchant’s first campaign to an AI answer they can review and trust. My work connects research, product strategy, and the details of an interface.
01
Experience
Flipkart
Apr 2026 – Present
Product Designer
Last-mile logistics · Current work
- Designing referral journeys for delivery agents, applicants, and hub managers.
- Working on cash-allocation and settlement handoffs, with traceable records and clearer mobile workflows.
PushOwl by Brevo
Oct 2023 – Apr 2026
Product Designer & Manager
E-commerce · Product-led growth & AI
- Redesigned trials around store size and merchant needs. Reported outcomes for tested cohorts: 35% revenue lift and 15% higher trial-to-paid conversion.
- Designed AI-assisted campaign workflows across querying, creation, and targeting, with merchant review and editing built into the experience.
- Connected onboarding experiments, product instrumentation, and reporting to help the team evaluate what worked.
Branch
Feb 2022 – Oct 2023
Product Designer
Deep linking & attribution
- Redesigned self-serve link creation and attribution journeys. Reported 22% lower 90-day churn on affected flows.
- Built a versioned design system with tokens, 60+ components, and documentation.
- Designed QR-code creation, tracking, and analytics for enterprise workflows.
Apna
Sep 2021 – Feb 2022
Product Design Intern
Job search & applications
- Researched job-seeker needs and designed improvements to search and application journeys.
- Owned responsive patterns for the job-search PWA.
02
Skills
- Design
- User research, interaction design, information architecture, design systems, Figma, prototyping
- AI & experimentation
- LLM product design, prompting & evals, A/B testing, SQL, PostHog, Mixpanel
- Technical
- HTML, CSS, JavaScript, React basics, Python, Git, REST APIs
03
Education
B.Tech, Computer Science
2018 – 2022
Medi-Caps University · 8.4 CGPA
04
Independent work
Bhava
An AI diagramming tool, from a conversation to an editable diagram.
Product Patterns
A library of real UX patterns and the decisions behind them.